# TERMS AND CONDITIONS OF USE (EN)

### 1. Acceptance of the Terms

These Terms and Conditions (“Terms”) govern access to and use of the intelligent assistant platform and related services provided by MOAI (“MOAI”, “we”, “our”), available at [https://moaiverse.cloud](https://moaiverse.cloud?utm_source=chatgpt.com) (the “Platform”).

By creating an account, accessing, or using the Platform, you confirm that you have read, understood, and fully accepted these Terms.\
If you do not agree with them, you must refrain from using the Platform.

***

### 2. Definitions

* **Client**: Any natural or legal person who creates an account and uses MOAI’s services.
* **End User**: Any person who interacts with assistants configured by the Client through integrated third-party platforms.
* **Platform**: MOAI’s technological infrastructure, including software, dashboard, integrations, and related services.
* **Content**: Any information, messages, data, flows, scripts, responses, automations, or other material processed or generated through the Platform.

***

### 3. Description of the Service

MOAI provides a technological platform that allows Clients to configure, manage, and operate intelligent assistants, including automation, unified messaging, and integrations with third-party services.

MOAI does **not** provide professional, legal, medical, financial, religious, spiritual, or divination services, nor does it guarantee commercial, financial, or other results derived from the use of the Platform.

***

### 4. Role of MOAI

MOAI acts solely as a **technology provider** and, with respect to personal data, as a **data processor**, processing information only in accordance with the Client’s instructions.

MOAI does **not** control, validate, or supervise the content, purposes, or use made by Clients of the Platform, without prejudice to its right to suspend or terminate access as provided in these Terms.

***

### 5. Registration and Account

To use the Platform, the Client must create an account and provide accurate, complete, and up-to-date information.

The Client is responsible for:

* Maintaining the confidentiality of their credentials;
* All activity carried out through their account;
* Immediately notifying any unauthorized use.

MOAI shall not be liable for unauthorized access resulting from the Client’s negligence.

***

### 6. Permitted Use

The Client agrees to use the Platform solely for **lawful** purposes and in compliance with these Terms and applicable laws.

***

### 7. Prohibited Uses

It is **strictly prohibited** to use MOAI, directly or indirectly, to:

* Offer, promote, or automate services related to:
  * Horoscopes, astrology, natal charts, or similar practices;
  * Religions, religious doctrines, worship, or religious proselytism;
  * Spiritual, esoteric, mystical, or divination practices;
* Distribute fraudulent, misleading, or unlawful content;
* Infringe third-party rights;
* Impersonate individuals or collect data without a lawful basis;
* Provide medical, legal, financial, or psychological advice;
* Train third-party artificial intelligence models using the Platform;
* Engage in any use that contradicts MOAI’s principles, values, or internal policies.

MOAI reserves the right to **immediately suspend or terminate** access to the Platform in the event of any violation of this clause, without compensation.

***

### 8. Client Content

The Client retains all rights to the content uploaded or processed through the Platform.

However, the Client grants MOAI a **limited, non-exclusive, and revocable license** to process such content solely for the purpose of providing the service.

The Client represents and warrants that it holds all necessary rights and authorizations and shall be solely responsible for the content vis-à-vis third parties.

***

### 9. Third-Party Integrations

The Platform may integrate with third-party services (such as social networks or messaging platforms).

MOAI:

* Does not control such services;
* Is not responsible for their availability, operation, or changes;
* Assumes no responsibility for data processing carried out by such third parties.

Use of integrations is subject to the terms and policies of each external provider.

***

### 10. Service Availability

MOAI will make reasonable efforts to keep the Platform operational but **does not guarantee uninterrupted or continuous availability**.

MOAI may temporarily suspend the service due to:

* Maintenance;
* Updates;
* Technical or security reasons;
* Force majeure.

***

### 11. Limitation of Liability

To the maximum extent permitted by law:

* MOAI shall not be liable for indirect damages, loss of revenue, loss of data, loss of profits, or reputational damage;
* MOAI does not guarantee that the service will meet specific Client expectations;
* Use of the Platform is at the **sole risk of the Client**.

In any case, MOAI’s total liability shall be limited to the amounts actually paid by the Client during the preceding 12 months.

***

### 12. Suspension and Termination

MOAI may suspend or terminate the Client’s access to the Platform immediately and without prior notice if:

* These Terms are breached;
* Prohibited uses are detected;
* There is a legal, technical, or reputational risk to MOAI.

The Client may cancel their account at any time through the options available on the Platform.

***

### 13. Modifications

MOAI may modify these Terms at any time.\
Changes shall become effective upon publication on the Platform.

Continued use of the service constitutes acceptance of the updated Terms.

***

### 14. Governing Law and Jurisdiction

These Terms are governed by applicable law in accordance with international digital contracting standards.

Any dispute shall be submitted to the competent courts, unless mandatory law provides otherwise.

***

### 15. Contact

For inquiries related to these Terms:

Email: **<mo@moaiverse.cloud>**\
Website: [**https://moaiverse.cloud**](https://moaiverse.cloud?utm_source=chatgpt.com)


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